Lumen was able to restore service at 1 AM on Wednesday morning.
Posted Feb 25, 2026 - 07:40 MST
Update
We just received an update from Lumen that we will be without network service in Prescott Valley until tomorrow morning. The repair crew is far away and will not start until tonight. They will work through the night to pull the new fiber and splice it. We should get an update first thing in the AM. Thanks for your patience.
Posted Feb 24, 2026 - 15:12 MST
Identified
Our ISP (Lumen) has confirmed an accidental fiber cut that is impacting our network services in Prescott Valley. We do not have a time frame for restoration. Thanks for your patience as they resolve the issue.
Posted Feb 24, 2026 - 13:29 MST
Update
Our provider, Lumen, has dispatched a technician to our Prescott Valley location. We still do not have a time frame for restoration.
Posted Feb 24, 2026 - 12:01 MST
Investigating
Our Prescott Valley location is experiencing network connectivity issues. We are working with our ISP (Lumen) to address the issue. We are unable to provide a time for restoration at this time.